Frequently Asked Questions
Everything you need to know about shopping for your home at S. Feldman Housewares.
What are your standard shipping rates and delivery times?
We offer tiered shipping rates based on order value. Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for urgent home essentials.
What is your return policy for houseware items?
We accept returns on most unused items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, certain items like bedding or personal care products cannot be returned once opened.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. For inquiries regarding other international destinations, please contact our customer service team for a custom quote.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Are the products on your website covered by a warranty?
Many of our high-end kitchenware and appliance brands come with a manufacturer's warranty. Specific warranty details can be found on the product page or within the original packaging of the item.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.