Returns & Exchanges

At S. Feldman Housewares, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items in their original condition within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email or phone with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all manuals, accessories, and tags are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return label or ship the package through your preferred carrier to our Madison Avenue storefront location.

• 4.
  Receive Your Refund

  Once our team inspects the returned housewares, we will process your refund to the original payment method within 5-7 business days.